Reply to every comment and DM — personally, at scale.
Turn a comment like “LINK” into a personalised reply, a DM with buttons and a captured lead — then review every message and see what’s working.
- Official Instagram API
- No password sharing
- Every message logged
Early access — request an invite and we’ll set up your workspace.
How it works
Up and running in three steps
Connect Instagram
Link a Business or Creator account with Instagram’s own sign-in. You stay in control and can disconnect any time.
Build an automation
Pick a keyword trigger, then add replies, buttons and questions. A live phone preview shows exactly what people receive.
Review and improve
Every comment and message is logged with what the automation did. Insights show what’s working.
Use cases
Made for how you sell
Creators, product brands, service businesses, cafés, educators, real estate and agencies all turn Instagram conversations into customers in different ways. Pick yours to see the flow, step by step.
Answer every “link please” — and grow your list while you do it
How the flow works
- Step 1 · Trigger
Someone comments “GUIDE” on your reel
- Step 2 · Public reply
A public reply that never looks copy-pasted
- Step 3 · Follow check
Optionally ask them to follow first
- Step 4 · DM
Private message with your link and buttons
- Step 5 · Question
Ask for their email
- Step 6 · Link
Every link click is counted
- Step 7 · Integration
Send the lead to your email tool
How it helps
- Nobody is left on “seen”. Every commenter gets what they asked for within moments, even at 2 a.m. or when a reel goes viral.
- Your audience becomes your list. Instead of a pile of comments you get emails you own, with the keyword and post they came from.
- You learn what converts. Insights show triggers, link clicks and leads per automation, so you can double down on the content that works.
Teams & accountability
Run by a team? Everything is accounted for
Whether it’s a creator’s manager, a brand’s social team or an agency running many clients, everyone works in one place and everything they do is recorded.
An audit log of changes
Creating, editing or deleting an automation, connecting or disconnecting an account, changing integrations and resuming a paused conversation are recorded with who did it and when.
Every message on record
Each comment, reply and DM is logged with its status, the automation and message variant that sent it, and the reason if it failed. Searchable and exportable.
Replies carry a name
When a teammate replies from the inbox it shows “Sent by” their name, and automations pause for that person so only one voice speaks.
The right access for each person
Five roles from owner to read-only viewer decide who can edit, who can reply and who can only look.
Roles for every person on the team
- OwnerFull control of the workspace
- AdminAccounts, integrations, audit log
- EditorBuilds automations, replies to people
- AnalystReads insights and the message log
- ViewerRead-only, e.g. a client or stakeholder
Inviting teammates from inside the app is coming soon.
A mobile app is on the roadmap
Planned · not available yetSo every role can do their part from a phone: editors replying to people who need a human, analysts checking the numbers, and owners keeping an eye on activity.
Features
Automation with a human touch — and the controls enterprises expect
Replies that don’t look copy-pasted
Use the commenter’s name, rotate full variants, add {Hey|Hi|Hello} choices and returning-customer wording. A similarity guard avoids near-identical public replies in a row.
{Hey|Hi} {{first_name|friend}}, sent it to your DMsComments and DMs, together
Reply publicly, then follow up privately with buttons — one automation.
Capture leads in the chat
Ask for exactly what you need. Answers are validated and saved.
Insights you can act on
Triggers, messages sent, delivery rate, leads, top keywords — and exactly why any message failed.
Sample data
A searchable log of everything
Open any person to read the whole conversation and see which automation and variant they received.
Built for teams and agencies
Roles, separate workspaces and an audit trail of who changed what.
Safe by design
Automation that follows Instagram’s rules
Messaging limits and opt-outs are enforced for you, so a busy comment section never turns into a policy problem.
- Official Instagram API — you sign in on Instagram; we never see your password
- One private reply per comment, and messaging only within the allowed window
- “STOP” opts a person out immediately
- Access tokens are encrypted; each workspace’s data is isolated
FAQ
Questions, answered
Which Instagram accounts work?+
Instagram Business and Creator (professional) accounts. Personal accounts can’t use Instagram’s messaging API.
Will this get my account in trouble?+
DynamicDM uses Instagram’s official API and follows its rules: one private reply per comment, messaging only within the allowed window, and instant opt-out when someone sends “STOP”. No passwords are ever collected — you sign in on Instagram.
Can I reply to a comment and send a DM?+
Yes. An automation can post a public reply and send a private DM. Instagram allows one message in response to a comment, so follow-up questions begin after the person taps a button or replies.
Is it available now?+
DynamicDM is in early access. Instagram only lets accounts connect to apps that have passed its review, so we are setting up teams directly while that is in progress. Request early access and we will get your workspace ready.
What happens to my data?+
You can disconnect an account at any time and request deletion. See the Privacy Policy and Data Deletion pages for details.
Get early access
Tell us about your Instagram account and what you sell, and we’ll set up your workspace and your first automation with you.